Call to protect thousands of households ahead of energy meter switch-off

More action is needed to protect thousands of households affected by the upcoming deactivation of radio teleswitch service (RTS) meters later this year, the Scottish Government has said.

RTS meters were introduced in the 1980s and rely on longwave radio signals from the BBC’s transmitter to switch meters between peak and off-peak tariff rates.

However the equipment which broadcasts the signal is nearly obsolete and it will be switched off on June 30, with the energy industry being encouraged to replace old RTS meters with more modern smart meters.

As of October 2024, more than 165,000 households and businesses in Scotland were still using RTS meters, with the Northern Isles, Argyll and Berwickshire the most affected.

SNP climate action minister Alasdair Allan has written to UK energy consumer minister Miatta Fahnbulleh, urging the UK Government to step in and ensure consumers are quickly given the appropriate meters.

Dr Allan said: “It’s concerning to see that more than 165,000 Scottish households and properties are still using the RTS service.

“If RTS equipment isn’t replaced by the switch-off date, not only could households, businesses, and public sector organisations be limited to a more expensive single-rate tariff, they may also no longer be able to rely on their heating and hot water switching on and off as expected, with the risk of them staying permanently on or off.

“If consumers have any questions, I encourage them to contact their supplier in the first instance.

“Free and impartial advice and support is also available from Advice Direct Scotland or Citizens Advice Scotland.”

While Scotland makes up around 10% of UK households, it has around 25% of RTS meters.

Some rural and island areas are not able to access the smart meter network.

While the BBC does not own the RTS, it delivers the signal from its transmitters alongside the longwave frequency for Radio 4.

A Department for Energy Security and Net Zero spokesman said: “We are working closely with Ofgem and energy suppliers to upgrade meters and ensure the transition is as smooth as possible for consumers.

“There are now 37 million smart and advanced meters in homes and small businesses across Great Britain, making up 65% of all gas and electricity meters.

“These are helping to give consumers more control over their energy and save money on their bills.”

Those with RTS meters are being advised to contact their suppliers as soon as possible to arrange alternatives.